Frequently Asked Questions

General

• Q: Where can I purchase Milenco products

  You can purchase Milenco products from any of the online retailers listed on our website, or email enquires@milenco.com for your local stockist, please advise us of the County you reside in.

   

Mirrors

• Q: What mirrors are suitable for my vehicle

  All our Aero and Grand Aero Mirrors have been tried and tested and will fit all vehicles at the time of writing (02/11/2011).  The only vehicle we know the Mirrors will not fit is the Mercedes Benz GL Station Wagon.

  Over the years the Aero Mirrors have been continuously updated to fit new vehicles as they are launched.  For example the 2011 version of Aero Mirrors now fit the New Skoda Yeti, however older versions of the Aero Mirrors which predate this vehicle do not fit.

  For certain vehicles such as the 2010 onwards Kia Sorento and the Freelander 2 we have designed special Aero V Pads for these vehicles to accomodate the extreme taper on the bezel of the mirror housing  (please see spares for more information). These can be purchased from your local Caravan Dealership, online (see online retailers) or from Ebay.

• Q: Where can I buy spares for my mirrors?

  They are available to buy from all caravan dealerships that stock Milenco products.

Security

• Q: How do I fit my wheelclamp?

  Slide the Milenco front cover with top strap over the wheel in a horizontal position, avoiding the wheel arch of the vehicle.

  1. Rotate so that the top strap is over the centre of the wheel.
  2. Insert the right leg through the right side of the front cover, ensuring the rear leg goes behind the tyre.
  3. Insert the key and release the lock by rotating the key 90 degrees clockwise.
  4. Insert left leg through the left side of the front cover. (Note: Lower edge of left hand locking plate must insert over right hand locking plate.)
  5. Lock wheelclamp by rotating the key 90 degrees anti-clockwise, and then remove your key.

  To remove your Milenco wheelclamp insert key and turn 90 degrees clockwise, pull out left leg. Turn key 90 degrees anti-clockwise, remove key, pull out right leg.

• Q: My key won’t turn in the lock

  Ensure you are using the correct key

• Q: Where can I get duplicate keys from?

  Original Wheelclamp: You can purchase duplicate keys from Camlock Systems (01323 410996) and quote your key number, alternativey if you have lost all your keys but the clamp is unlocked you can purchase a new lock and 3 keys from ebay.

  Compact Wheelclamp and Compact Plus: You can purchase 2 x keys direct from Milenco on 01908 220102 providing us with your key number (delivery will take 10 working days).

  Lightweight Wheelclamp:  You can purchase 2 x blank keys direct from Milenco on 01908 220102 providing the letter prefix on the key (this would be either a V or L or a rounded top key).

  Security Hand Rail, Door Locks and Door Frame Locks:  You can purchase 2 x blank keys direct from Milenco on 01908 220102 providing the letter prefix on the key (this would be either a V or L).

  Heavy Duty Alko Albe Hitchlock (lock on the top): We do not advise a replacement lock , as changing it is a very difficult task but if you wish to replace the lock then a lock and 3 keys is available to be purchased direct from Milenco on 01908 220102. Alternatively you can call Camlock Systems on 01323 410996 for duplicate keys.

  Lightweight Alko Albe Hitchlock (lock on the side): The lock is simple to change and you can purchase a new lock and 2 keys direct from Milenco on 01908 220102. Alternatively you can call Camlock Systems on 01323 410996 for duplicate keys.